Custom Digitizing Service

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  1. Will my custom digitized design be available for other people? No. It is exclusively for you. The ready design will be delivered to you via email (the same you’d registered your account to) and will not appear anywhere on our site. 
  2. How long will it take to custom digitize a design? Custom digitizing normally takes 2 or 3 days. In some cases, when the design is very complex, it may take up to 5 days. We’ll notify you with an email as soon as your order is ready. 
  3. How will I know that my custom digitizing order is ready? When your order is ready, you’ll receive a notification to the email which you had used to register your account. It will contain the design. All you need is to download it. 
  4. How do I pay for customer digitizing? Same way as for the designs. You can pay via money order, eCheck or PayPal (Visa, Mastercard, American Express debit and credit cards) in 4 currencies: USD, EUR, AUD, GBP. Read more here. 
  5. Does the price of a design depend on its size? If I want a bigger size of an embroidery design, will it cost me more? No. Each design we offer comes in several sizes. You can have all sizes for one price. 
  6. How to fill in a Custom Digitizing Ticket Here's an example of a proper Custom Digitizing Ticket to our Support: Attach the image you want to be digitized and press Submit. Soon an email will arrive stating how much it will cost you to digitize this design and how many days it will require. The work begins the moment we receive the ...

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